Spurwise Terms of Service
Last updated: 14 July 2026
These terms govern your use of Spurwise, an AI receptionist service. By signing up, you agree to them.
1. The service
Spurwise answers phone calls on your behalf using an AI voice agent, takes messages, books appointments into a calendar you connect, and sends SMS on your behalf. You configure how the AI behaves (voice, greeting, call types, booking rules) via the dashboard.
2. Your account
- You're responsible for the accuracy of the business information you provide.
- You're responsible for keeping your login credentials secure.
- You must have the right to use any phone number, calendar, or business details you connect to Spurwise.
3. Calendar and booking access
Connecting a Google or Microsoft calendar grants Spurwise permission to check availability and create/cancel calendar events for bookings made through the service, as described in our Privacy Policy. You can disconnect this access at any time.
4. Acceptable use
You may not use Spurwise to:
- Impersonate another business or individual
- Send unsolicited or unlawful SMS/calls
- Attempt to reverse-engineer, resell, or misuse the AI agent outside your own business
5. Billing
Subscription fees are billed as described on your plan. You can cancel or change plans at any time from the Subscription page; cancellation takes effect at the end of the current billing period.
6. Service availability
We aim for high uptime but do not guarantee uninterrupted service. Spurwise depends on third-party providers (telephony, AI, calendar APIs) and is not liable for outages caused by those providers.
7. Termination
You may cancel at any time. We may suspend or terminate accounts that violate these terms or that we reasonably believe pose a security risk to the service or other users.
8. Liability
Spurwise is provided "as is." To the extent permitted by law, we are not liable for indirect or consequential losses, including missed calls, missed bookings, or lost business arising from service interruptions.
9. Changes
We may update these terms; material changes will be communicated by email or via the dashboard.